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Facial Injuries After a Fort Myers Trip and Fall: What You Need to Know

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Facial Injuries After a Fort Myers Trip and Fall: What You Need to Know

When someone trips on a broken sidewalk or a lifted floor tile, they do not put their hands out in time. They go face-first. By the time that client reaches our office, the medical chart is already three folders thick — CT scans, dental consult, referral to a plastic surgeon at Gulf Coast Medical Center, and a lot of unanswered questions about what permanent looks like. The injuries are different from a slip-and-fall, and the cases require a different approach from the start.

For the last twenty-five years, in addition to practicing law, I have held a Florida real estate broker license, and that broker work has shaped how we read property cases. When we walk a Fort Myers shopping plaza after a fall, we are not only thinking about which statute applies. We are thinking about what the property management contract probably says, who is on the hook for common-area maintenance, what the inspection log should look like, and how long that crack in the walkway has had to grow before somebody finally took a picture of it. Both halves of that lens matter, and most defense attorneys we sit across from do not have the second one.

This piece is for people who took the fall on their face somewhere in Fort Myers, or whose parent or spouse did. I want to walk through what Florida law actually requires of a property owner, where the trivial-defect argument really comes from, what we tend to see along corridors like Cleveland Avenue and Summerlin Road, and how a case like this typically gets built.

What Florida law requires of a property owner

Two statutes do most of the work in a Fort Myers trip-and-fall.

The first is §768.0755, Florida Statutes, which governs transitory foreign substances — the water, the spilled drink, the produce on a grocery floor. To win one of those cases, the injured person has to show the business either actually knew about the substance or that it had been on the floor long enough that a reasonable owner would have found and cleaned it. The plain-English version: a puddle that just spilled thirty seconds before you walked in usually is not the store’s fault. A puddle that has been there since the lunch rush, with cart tracks running through it and a half-dry edge, is a different conversation.

The second is §768.0710, Florida Statutes, which covers negligent maintenance of structural conditions — the cracked sidewalk, the raised concrete joint, the missing handrail, the loose paver. Most facial-injury trip-and-falls we handle fall under this provision rather than the slip-and-fall transitory-substance statute, because the hazard is not a liquid that just appeared. It is something the property has been letting go for months.

There is also §768.075, which sorts visitors into invitees, licensees, and trespassers, and sets the duty the owner owes each one. A shopping customer or a medical patient walking up to the front door is an invitee, and Florida puts the highest maintenance and warning duty on the property owner for that class of visitor.

If the fall happened on government property — a city sidewalk, a county walkway, a public hospital entrance — §768.28 kicks in. That changes the timing, requires a pre-suit notice in writing, and caps damages against the state. The clock on those notices is short, and missing them ends an otherwise good case.

Factors a court considers

When a judge or a jury looks at one of these cases, the conversation usually narrows down to a handful of questions.

  • How long had the defect been there, and is there a paper trail — work orders, complaint emails, prior incident reports — that says somebody at the property already knew?
  • Was the area lit well enough for a reasonable person walking at a normal pace to see the hazard?
  • Was the injured person being attentive, or doing something — texting, looking up at signage, carrying a child — that the law would consider a contributing factor?
  • Was the hazard in a place pedestrians had to use, or somewhere a reasonable person would not normally walk?
  • Did the property owner have an inspection routine on paper, and were they following it on the day of the fall?
  • Were there warning cones, tape, signage, or any other temporary measure in place?

Florida is a modified comparative-fault state — if the injured person is found more than 50% at fault, recovery is barred, and at any percentage below that the recovery is reduced by the percentage of fault assigned. That math matters in premises cases, because the defense will almost always argue the injured person should have been watching the ground.

The trivial-defect doctrine — why it is not as clean as it sounds

One of the first things a defense attorney will tell you on a trip-and-fall is that the defect was “trivial” and that Florida courts will not let the case go forward. There is some truth in the doctrine — historically, vertical displacements under roughly an inch have been treated as not actionable as a matter of law. But it has never been a bright-line rule, and treating it like one is a mistake.

What courts actually do is look at the totality. A three-quarter-inch lip on a clean, well-lit sidewalk in front of a store with steady foot traffic and no prior complaints is one case. The same three-quarter-inch lip in a poorly lit parking garage stairwell, where two other people had reported tripping in the prior year, is a very different case. Visibility, lighting, foot-traffic patterns, prior complaints, the presence or absence of a warning, and the reasonableness of the property’s inspection routine all weigh in. We have settled cases on defects that any defense attorney would have called trivial on paper, because the rest of the totality was so bad.

What we see most in Fort Myers

The Fort Myers premises cases that come through our office cluster around a few situations. Older shopping plazas along Cleveland Avenue and McGregor Boulevard, where the concrete walkways were poured decades ago and the property has changed management companies two or three times — the maintenance log usually goes cold somewhere in those transitions. Medical plazas along Summerlin Road and around the hospitals off Colonial Boulevard, where the patient population skews older and a fall is much more likely to break a hip or fracture a face. Big-box parking lots off Daniels Parkway and along Six Mile Cypress Parkway, where speed bumps, drain grates, and curb cuts collect cracks that are easy to miss in glare. Resort and rental property entrances closer to Pine Island Road, where seasonal renters do not always know what is loose underfoot.

Our satellite office in Fort Myers gives us a closer look at these properties than a Bonita Springs or Naples firm would have. When a case comes in, one of the first things I will do is drive the property within a day or two and photograph the defect in the same light conditions as the fall. Hazards on Florida commercial property do not stay un-fixed for long once a claim has been opened.

Prior complaints, no repairs: a six-figure outcome on a Summerlin Road plaza fall

One we worked recently still stands out. An older client, walking from a medical plaza parking lot off Summerlin Road back to her car after an appointment, caught her foot on a jagged piece of broken concrete in the walkway. She went down on her face and her right hip. The face took stitches and dental work. The hip turned out to be worse — a femoral neck fracture that ended up requiring a partial hip replacement and several weeks of inpatient rehab.

When we walked the property, the broken section was still there. The crack ran for several feet through the seam between two concrete pours and had a chunk of concrete sitting loose at the worst point of the displacement. We pulled the work-order history from the management company and found two separate prior complaints from tenants in the plaza about the same stretch of walkway, neither of them addressed. The management company’s own maintenance contract called for monthly walkway inspections. We could not find an inspection log for the prior six months.

That combination — the prior complaints, the missing inspections, the size of the defect, the lighting — is what carried the case. The commercial property management company settled in the six figures before trial. The client got her surgery and rehab paid for, plus a meaningful recovery for the pain, the scarring, and the time she lost during rehab. The walkway, last I checked, has been repaired.

What a property owner is supposed to be doing

This is the part where the broker side of our practice matters most. Having spent twenty-five years as a Florida real estate broker in addition to representing injured Floridians, I have seen first-hand what a property owner’s reasonable safety obligations look like from the inside, and what a defense lawyer’s after-the-fact reconstruction of those obligations looks like.

A reasonably run commercial property in Lee County does a few things, and the records show it doing them. There is a written maintenance contract — usually a “common area maintenance” or CAM provision in the lease — that says who is responsible for what. There is a regular inspection schedule, often monthly, with a signed log. Complaints are documented and routed to a work order. Work orders close out with a date, a photo, and a sign-off. Lighting is checked, drains are checked, concrete joints are checked, handrails are checked. Where a hazard is found and cannot be fixed the same day, somebody puts down a cone or tape until it is.

What we usually find in a fall case is not that some property owner deliberately ignored a danger. It is that the system that should have caught the hazard quietly broke. The management company changed. The maintenance vendor’s monthly walk got dropped from the schedule. A complaint email landed in the wrong inbox. By the time our client falls, the property has often gone six or twelve months without the inspection routine its own contract calls for. That is exactly the kind of breach §768.0710 was written to address — and once we pull the records, the defense’s “trivial defect” argument tends to lose air quickly.

What to do if you fell

If you took a fall on a Fort Myers property and the face took the brunt of it, here is what I tell people, in order.

Get medical attention first. Even if you think you are walking it off, ride in the ambulance or let somebody take you to the emergency room. Facial fractures and concussions do not always show their full picture for a day or two, and the medical record from the day of the fall is one of the most important documents in the case.

Before you leave the property, ask to file an incident report. Get a copy or at minimum a name and a phone number for whoever is filling it out. If the property staff says they will email it to you, ask them to do it before you leave. Take photographs of the exact spot — the defect, the lighting, the lack of any cone or warning, the surroundings. Photograph from where you were walking, not from where the defect is best framed. A jury wants to see what you saw, not what a defense lawyer wants them to see.

Save your shoes. I know that sounds odd, but defense lawyers love to argue an injured person was wearing the wrong footwear, and the actual shoes from the day of the fall are often the cleanest answer to that argument. If you were carrying anything — a purse, a phone, a coffee — note that for yourself. Being straight about what you were doing right before the fall does more for your credibility than any rehearsed version.

Do not give a recorded statement to the property’s insurance company before talking to an attorney. The first call from the adjuster usually comes within forty-eight hours, and that conversation is one of the most common reasons a real case ends up worth less than it should be. The adjuster is doing their job. You should not be doing yours unrepresented.

Key Takeaways

  • Facial injuries from Florida trip-and-falls usually fall under §768.0710 (negligent maintenance) rather than the slip-and-fall transitory-substance statute, because the hazard is structural and has been there for a while.
  • Florida’s trivial-defect doctrine is not a bright-line rule — courts look at lighting, prior complaints, foot traffic, and the property’s inspection routine, not just the height of the defect.
  • For incidents on or after March 24, 2023, the personal-injury statute of limitations in Florida is two years. Government-property claims under §768.28 require a written pre-suit notice on their own schedule.
  • The single most useful piece of evidence on a Fort Myers premises case is usually the property’s own maintenance log and work-order history. Get an attorney involved before it gets “lost.”
  • Do not give a recorded statement to the property’s insurer before a free consultation. A first-week statement, given without counsel, is one of the most common reasons a real case ends up worth less than it should.

Frequently Asked Questions

Q1. I tripped on a broken section of sidewalk at a Fort Myers shopping plaza and broke my nose. Is the property owner automatically responsible?
Not automatically. Under Florida law a property owner has to either know about the hazard or have had it sitting there long enough that a reasonable owner would have found it. Our job is usually to prove the second piece — that the broken concrete had been there for weeks or months, often with prior complaints documented in the management company’s own records.

Q2. How long do I have to file a Florida premises liability claim for a facial injury after a 2023 fall?
For incidents on or after March 24, 2023, Florida cut the personal injury statute of limitations from four years down to two. A trip-and-fall that happened at a Fort Myers business in 2024 generally has to be filed by the same date in 2026. Government-property claims also require a written pre-suit notice within three years under §768.28, so those move on a separate clock.

Q3. The store told me the crack in the floor was “too small” to matter. Does that end my case?
No. Florida has a trivial-defect doctrine — historically defects under about an inch were treated as not actionable — but it is not a bright-line rule. A court looks at the totality: lighting, visibility, foot traffic, prior complaints, whether the defect was in a walkway people had to use. A small lip in a dim corner of a parking garage is a very different case from the same lip in full daylight on an open sidewalk.

Q4. Why do facial injuries from falls so often produce larger settlements than other parts of the body?
Two reasons. First, the face is hard to fully reconstruct — scars are visible, plates and screws stay in, and people see the injury every time they look in a mirror. Second, the eyes, jaw, sinuses, and teeth are all packed into a small area, so a single impact can produce vision problems, chewing problems, breathing problems, and dental work that runs for years. Jurors understand that, and so do the adjusters who have to evaluate the claim before trial.

Q5. I do not want to sue, I just want my medical bills paid. Do I still need a lawyer for a Fort Myers trip-and-fall?
You can always talk to the property’s insurer on your own. But adjusters on premises claims are well practiced, and a recorded statement given in the first week is one of the most common reasons a real case ends up worth less than it should. A free consultation with our office costs nothing and at minimum tells you whether the offer on the table is in the right range.

Talk to our office

If you or a family member took a fall on a Fort Myers property and the face took the worst of it, call our office at 239-992-8259 for a free consultation. There is no fee unless we recover for you. I will sit down with you, walk through the medical record and the property history, and tell you straight whether we think the case is worth pursuing. That conversation is on us either way.

About the Author

David B. Pittman, personal injury attorney at Pittman Law Firm in Bonita Springs, Florida
David B. Pittman, Esq.

Personal injury law has been David B. Pittman, Esq.’s focus in Fort Myers and across Lee County for more than thirty years, with a sustained focus on personal injury and premises-liability cases. He founded Pittman Law Firm, P.L. and remains its lead attorney. The firm’s Fort Myers presence handles a steady stream of serious-injury work along the Daniels Parkway, Six Mile Cypress, McGregor Boulevard, Cleveland Avenue, and Summerlin Road corridors, and along I-75 between Estero and Bell Tower.

David’s path to law began at The Citadel, The Military College of South Carolina, and continued at the University of South Carolina School of Law. He carries an AV-Preeminent rating with Martindale-Hubbell and a membership in the Multi-Million Dollar Advocates Forum.

David has held a Florida real estate broker license for twenty-five years, a credential that shapes how the firm reads the property side of premises cases. The firm handles personal injury cases across Lee and Collier Counties, serving Fort Myers, Bonita Springs, Naples, Cape Coral, Estero, and Lehigh Acres, with offices at Windsor Place in Bonita Springs (main) and Fort Myers (satellite). Call 239-992-8259 for a free consultation.

The information on this page is general legal information about Florida premises liability law and is not legal advice for any individual case. Reading it does not create an attorney-client relationship with Pittman Law Firm, P.L. Past results do not guarantee a similar outcome. This page is attorney advertising under the Rules Regulating The Florida Bar.